Privacy Policy

Last Updated: December 23, 2025

1. Introduction

Welcome to CycloGen AI, Inc. ("CycloGen AI", "Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring the security of your personal and research data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website (cyclogen.ai) or use our AI drug discovery platform services.

CycloGen AI provides enterprise AI drug discovery solutions for pharmaceutical companies, biotech firms, contract research organizations (CROs), and academic research institutions. We understand the sensitive nature of drug discovery data and have designed our platform with privacy and security as core principles.

2. Information We Collect

We collect different types of information depending on how you interact with us:

Website Visitors:

  • Contact Information: Name, email address, company name, and job title when you submit forms or request demos.
  • Technical Data: IP address, browser type, device information, and pages visited for website analytics.
  • Communication Data: Records of correspondence when you contact us via email or forms.

Platform Users (Enterprise Customers):

  • Account Information: User credentials and access permissions as configured by your organization.
  • Usage Data: Platform activity logs for security and support purposes.
  • Research Data: For on-premise deployments, your molecular data, protein structures, and discovery workflows remain entirely within your infrastructure. CycloGen AI does not access or store your research data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to demo requests and sales inquiries
  • To provide customer support and technical assistance
  • To send product updates and relevant communications (with your consent)
  • To improve our website and platform based on usage patterns
  • To ensure security and prevent unauthorized access
  • To comply with legal obligations

4. On-Premise Deployment & Data Sovereignty

CycloGen AI offers fully on-premise deployment options for enterprise customers. With on-premise deployment:

  • All research data, molecular structures, and discovery workflows remain within your organization's infrastructure
  • AI model inference runs locally on your GPU hardware
  • No research data is transmitted to CycloGen AI servers
  • You maintain complete data sovereignty and control
  • Deployment can be configured for air-gapped environments

This approach ensures that pharmaceutical companies, biotech firms, and research institutions can leverage advanced AI capabilities while maintaining full control over proprietary research data.

5. Data Security

We implement robust security measures to protect your information:

  • Encryption of data in transit (TLS 1.3) and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring
  • Employee training on data protection practices
  • Incident response procedures

For enterprise deployments, additional security configurations are available based on your organization's requirements.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Contact form submissions: 3 years from last interaction
  • Customer account data: Duration of business relationship plus 7 years
  • Website analytics: 26 months

You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request erasure of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of processing
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at privacy@cyclogen.ai.

8. Cookies & Analytics

Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. We use privacy-focused analytics that do not track individual users across websites. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our website may integrate with third-party services:

  • Form Processing: We use Formspree for contact form submissions
  • Video Hosting: Embedded videos are hosted on Vimeo
  • Fonts: We use Google Fonts for typography

These services have their own privacy policies. We select partners that maintain appropriate data protection standards.

10. International Data Transfers

CycloGen AI is headquartered in British Columbia, Canada. If you are located outside Canada, your information may be transferred to and processed in Canada. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

11. Children's Privacy

Our services are designed for business and research use and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Regulatory Compliance

CycloGen AI is committed to compliance with applicable data protection regulations:

  • PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
  • GDPR: General Data Protection Regulation (European Economic Area)
  • CCPA/CPRA: California Consumer Privacy Act / California Privacy Rights Act (California, USA)

Enterprise customers may have additional compliance requirements. Contact us to discuss specific regulatory needs for your organization.

13. Changes to This Policy

We may update this privacy policy periodically. Material changes will be communicated via email to registered users or prominently displayed on our website. The "Last Updated" date at the top of this page indicates when the policy was last revised.

14. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: